Clive Brook Volvo receives "Excellence in Customer Service' Award for tenth year running

Clive Brook Volvo Ltd is an established Volvo dealership that has been operating in Yorkshire for over 10 years. They have two showrooms – Canal Road in Bradford and Leeds Road in Huddersfield and offer an MOT and service package to all Volvo customers.

When they launched in 2008, Clive Brook were the first privately owned Volvo dealership in Yorkshire for over 20 years. As such, it was crucial for them to build brand credibility quickly. To help with this, they became a member of the Motor Trade Partnership. Being a quality scheme for motor vehicle purchase and repair operated by West Yorkshire Trading Standards, Clive Brook were able to prove that they were a reputable dealer.

Over the years, Clive Brook has built a trusted reputation. By putting customers at the heart of what they do, with a transparent complaints policy and procedure, for the past 10 years that have consistently achieved our 'Excellence in Customer Service’ Awards. More recently they have been nationally recognised, being awarded ‘Best Car Dealers 2017’ by Auto Express and ‘Most Improved Dealership of the Year’ by Motor Trader.

Managing Director, Clive Brook, values being a member of the Motor Trade Partnership:

"We have been delighted to have received the recognition for our commitment to ensuring the highest levels of customer service and consistently maintain and exceed the Trading Standards Motor Trade Partnership scheme standards. We highly value the relationship and our customers feel additional confidence in knowing there is independent auditing to ensure their continued peace of mind with respect to both purchasing and ownership of a Volvo from Clive Brook Bradford and Huddersfield."