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Buy in 4 Easy Steps
All it takes to secure your next Volvo is to follow these four simple steps.
FAQ AREA
Learn more about buying online through our frequently asked questions. If your query isn’t covered, please contact us.
I want to buy online but have some queries?
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A
member of the team at Clive Brook Volvo will be happy to answer any questions
you may have about buying your next model online. You can talk to any one of our sales team for more information - email us, or give us a call.
I would like to amend or cancel my order
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No
problem. We recommend checking our terms and conditions before contacting us
direct. We’ll then do all we can to help make any amendments on your behalf. We would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further.
If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.
How secure is your online deposit process?
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Very. We work with a secured and verified online payments provider. What’s more, no payment information is stored for your complete safety.
Can I amend my delivery and collection day after I have placed my order?
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Absolutely.
Get in touch with us at the earliest opportunity to make any changes to your
delivery or collection date. Please speak to our sales team as soon as possible to review options.
Finance
How do I get my finance settlement?
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A member of our sales team will be able to provide your settlement figure upon request, so liaise with them today for more details.
I have some questions regarding financing my purchase who should I speak to?
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Any
member of the Clive Brook Volvo sales team will be happy to answer any
questions you may have, so don’t hesitate to get in touch today. We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.
Part Exchange
Can I use my part exchange as my deposit for my car purchase?
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Absolutely. Note, however, that if your current vehicle has any outstanding finance, this will need to be settled by us as part of the transaction.
What happens if my part exchange is worth more than the car I want to purchase?
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In such a scenario, we’ll be delighted to pay you the difference in value once your order is complete.
Is the valuation you give me for my part exchange guaranteed?
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Assuming you’ve been honest and transparent about the condition of your vehicle, we aim to ensure we keep as close to our initial valuation as possible when completing our assessment.
Can I remove my part exchange from my order at any time?
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Yes, but doing so may impact any financial agreement in place should you be using your vehicle as part of your deposit. Speak to a member of our team in person before removing.
Can I part exchange two vehicles as part of my order?
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As long as you are the registered owner or have the permission of the owner, there is no reason you cannot part exchange two vehicles.