18th March 2020

Dear Customer,

With the news dominated by Coronavirus, I wanted to get in touch and let you know that we are vigilantly implementing enhanced protocols to ensure your safety.

Personal safety is core to Volvo’s purpose - providing the freedom to move in a personal, sustainable, and safe way. To ensure we fulfil this purpose, we are taking a range of stepsin response to the Coronavirus/COVID-19 pandemic. In our showrooms, we are following guidelines from health professionals and regularly cleaning high touch surfaces such as tablets, keyboards, tables, etc. We are using speciality products to clean all touchpoints in vehicles, with special attention to high touchsurfaces such as steering wheels, handles, gear knobs, and switches.

We welcome you to visit and explore our vehicles in a safe environment. However, we also offer a range of other options:

New and used car enquiries

  • Live Chat and telephone appointments to discuss your requirements and vehicle of interest
  • Virtual vehicle walk-arounds via Facetime or Skype at your convenience
  • Delivery and collection of cars for test drive
  • You are also able to place orders from start to finish through https://www.clivebrook.co.uk/buying-online/ - yet we remain available to support you with any questions you may have related to your purchase.

Service Bookings
  • You are of course welcome to enjoy our showroom while having your car serviced, however we also offer
  • a courtesy drop off or a collection & delivery service is available, by prior arrangement within a certain distance from the dealership
  • For assistance with service scheduling, please contact us at Bradford 01274 802999 or Huddersfield 01484 531362
  • Or we also offer Online Service Booking
We are proud to work with you in not only developing and servicing safe vehicles, but also safe spaces for you and your family.

At the moment it is business as usual and we welcome you to visit and explore our vehicles in a safe environment. However, we are happy to provide virtual vehicle walk-arounds via Facetime or Skype at your convenience, alternatively we would be happy to bring the car to you at home or at work.

Enjoy Cive Brook Volvo, award winning dealer from the comfort of your own home!

Yours Sincerely,

Clive Brook

Managing Director