CLIVE BROOK LTD - COVID-19 UPDATE 06/01/21

Firstly I would like to take this opportunity of thanking you for your continued support during these extremely challenging times. As we enter a new lockdown period there have been some changes to our service and operational hours.

AFTERSALES REMAINS OPEN - Monday - Friday 8.30am - 5.30pm
We are fully supportive of the new Government restrictions introduced across the UK which allows our Aftersales operations to remain open for maintenance, repairs and MOT. We will continue to offer timed appointments to minimise social contact and give verified NHS staff and key workers priority. If you have a query you can contact us via email, phone or Live Chat. All existing Service and MOT bookings will be unaffected and as yet no announcements have been made regarding a further MOT extension, so if your car is due an MOT we would strongly recommend that you book it in.

ONLINE SHOWROOM LIVE

Despite the restrictions in place for visits to our physical showroom our online showroom is open and we have ensured that the whole car buying process can be done online and with ease. You can contact a member of the sales team by phone between the hours of 8.30am and 6pm Monday - Saturday, by email or by Live Chat. Alternatively you can contact us out of hours on 07889 166965.

You can browse through our extensive choice of over 200 new and used Volvo models in stock. Our sales teams are on hand to help you through the process which can all be done remotely with video calls, telephone appointments and walk round videos. We can give you a virtual valuation of your current car using our new 'Kwikcast' mobile app which allows us to share a live video view of your car, alternatively our website allows you to get an instant valuation of your part exchange and even organise your finance from the comfort of your own home. Once you have chosen your next Volvo you can reserve it online for £99 or purchase it outright using our finance calculator. Finally we can arrange a socially-distanced 'Click-and-Collect' service to suit you. If you are a frontline or key worker we can deliver your Volvo to your home, safety and securely.

We shall of course continue to adhere to all government guidelines on social distancing and sanitisation practices that have been in place and continue to protect our staff and customers alike. At the same time we are committed to supporting you, our customers and helping to keep you mobile.

As always the safety of you and your family and that of our colleagues remains our number one priority.

Take Care, Stay Safe

Clive Brook
Managing Director